Refund policy

At Available Dress, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, our return and refund policy is designed to be simple and hassle-free.

Return Policy:

1. Eligibility: Returns are accepted within 30 days of the delivery date. Items must be unused, in their original condition, and with all tags attached.
2. Process: To initiate a return, please contact our customer service at info@availabledress.com with your order number and reason for return. We will provide you with a return authorization and instructions.
3. Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping method to ensure the safe return of your items.

Refund Policy:

1. Processing: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days.
2. Method: Refunds will be issued to the original payment method used during purchase. Please note that processing times may vary depending on your bank or credit card issuer.
3. Exclusions: Sale items and gift cards are non-refundable.

We appreciate your understanding and aim to make your shopping experience as enjoyable as possible. For any questions or concerns, please contact us at info@availabledress.com.